FAQ

  • Where is the store based?

    Long Beach, CA

  • What is this store’s return and exchange policy?

    There are no returns or exchanges for products purchased via our online store. All sales are final.

  • Do you accept orders placed outside of the US?

    Absolutely! We’re Worldwide!

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • How do I pay for my order? Is it secure?

    The checkout process is powered by both Square, one of the most trusted online payment solutions on the web. Because of this, Dubtree has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover and American Express

  • What if something is wrong with my order?

    If you have a problem with an order , please contact Dubtree through our Contact Page.